Safety & Policies

Welcome to Adventure—Safely

We’re thrilled to have you join us at the Pecan Valley Resort Waterpark, where desert sunshine meets wave-riding fun. To help every guest enjoy a safe, comfortable, and adventure-filled day, we’ve outlined a few helpful guidelines. Whether you're floating down the lazy river, catching waves on our surf machine, or relaxing poolside with a view of red rock canyons, our goal is to keep the good vibes flowing.

Have a question? Just swing by Guest Services near the main entrance—we’re always happy to help.

What’s Not Allowed (For Everyone’s Safety)

Please leave the following items at home or in your vehicle:

• Outside food or drinks (exceptions for medical or infant needs)
• Coolers, ice chests, or large picnic bags
• Lawn chairs, beach umbrellas, or tents
• Glass containers of any kind
• Firearms, knives, fireworks, or weapons
• Drones or aerial devices
• Markers, spray paint, or graffiti tools
• Inflatable loungers, large pool toys, water wings, or water guns
• Self-propelled vehicles (bikes, scooters, skateboards, rollerblades, etc.)
• Clothing or accessories with sharp edges, spikes, or offensive imagery

Waiver Requirement

Planning to take on our Zipline, Climbing Wall, or other adventure elements?
A signed Liability Waiver is required. Parents or guardians must sign on behalf of minors (under 18), and once completed, your waiver is valid for one year. You'll receive a wristband or stamp at check-in once we’ve confirmed your waiver.

Complete your waiver ahead of time online for quicker access to the fun!

Ticketing & Payment Info

All ticket purchases are final and non-refundable. We accept Visa, MasterCard, and American Express with valid photo ID throughout the park.

Food & Beverage Policy

We offer plenty of tasty dining options right here in the park—grab a bite at our restaurant, enjoy refreshing drinks on the adult deck, or snack between slides at one of our food kiosks.

To keep everyone safe and comfortable:

• Outside food and drink are not permitted, unless for medical or dietary needs (e.g., baby formula, gluten-free or allergy-specific items). Please stop by Guest Services for approval and a medical sticker before entering.
• Approved food must be single-serve and in a soft-sided lunch bag no larger than 12"x12"x12".
• Glass containers and alcohol from outside the park are strictly prohibited.
• Grills, BBQs, and open flames are not allowed—let us do the cooking while you relax.

Please note: While we do our best to accommodate food sensitivities, we cannot guarantee any food item is allergen-free.

Alcohol Policy

Guests must be 21 or older to purchase or consume alcoholic beverages. A valid ID is required.
For everyone’s safety:

• Alcohol is not permitted on rides or in water features.
• Outside alcohol is not allowed.
• All beverages must be consumed on-site where served.

Dress Code & Swimwear Guidelines

We love when guests come ready to enjoy the water—but please keep in mind:

• Proper swimwear is required on all attractions.
• No thongs, speedos, transparent or provocative swimwear.
• Denim, riveted shorts, belts, and metal-adorned clothing are not allowed on water slides.
• No footwear on water slides; water socks are optional for some areas.
• For safety, large jewelry and loose accessories should be removed before using attractions.
• Clothing with offensive graphics, gang insignia, or vulgar language is not permitted.

Children & Supervision

We want everyone—especially the little ones—to have a safe and happy experience.

• Children under 15 must be accompanied by an adult (18+).
• Small children must be kept within arm’s reach at all times.
• Unaccompanied minors may be denied entry or asked to leave.
• Parents/guardians are responsible for the behavior and safety of minors.

Accessibility & Guest Assistance

We’re proud to offer wheelchair-accessible paths to select attractions like our Lazy River and Wave Pool.
Certain high-adventure rides may have physical requirements for safety.
Need help? Visit Guest Services for assistance or information.

Lost & Found

Lost something? Items are collected daily and brought to Guest Services near the entrance. We’ll do our best to reunite you with your belongings, but Pecan Valley is not responsible for lost or stolen items.

Ride Access & Safety

Some attractions require climbing stairs or meeting minimum height requirements.
All Wild Isle guests must wear a life jacket, provided complimentary throughout the park.

Service Animals

Trained service animals are welcome but cannot enter water attractions or rides. All animals must remain leashed, well-behaved, and attended at all times. Please do not leave pets in parked cars—authorities may be notified.

Life Jackets

We provide free life jackets throughout the park. Guests on Wild Isle and non-swimmers are strongly encouraged to wear one.
USCG-approved floatation devices are welcome; floaties and inflatable toys are not.

Rainy Day Policy

Southern Utah brings plenty of sunshine, but occasionally storms roll through.

• Attractions may temporarily close during lightning or heavy weather.
• If ALL attractions are closed for over 2 hours, guests may request a rain check from Guest Services (must show same-day ticket).
• No rain checks after 1 hour of posted closing time.
• No refunds will be issued.

Smoking & Vaping

For everyone’s comfort, smoking and vaping are allowed only in designated areas (see park map). All other areas are smoke-free.

Line Etiquette

Line jumping, seat-saving, or cutting in line is not permitted. Help keep wait times fair and fun for all guests.

Final Note: Let’s Keep the Fun Rolling

Our staff is here to make your day memorable, safe, and full of joy. Guests who violate park policies may be asked to leave without refund.

So grab your sunscreen, bring your sense of adventure, and let’s make today unforgettable—Pecan Valley style.